After having my lashes done by Lin, I went back last week to have my eyebrows done by Katie. She's very sweet and very professional. She spent a lot of time doing the measurements and during the entire process made sure I understood what she was doing which I very much appreciated. The numbing product she uses, although I had to have multiple applications (I'm very sensitive), made the process very tolerable. Again, I hate pain. All in all, I feel like I've found just the right person to trust to make my face look much better and for that, I want to thank Katie.